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FAQ

Product related

Preferably in the evening, before going to bed.

Dosage according to packaging. Take the tablets with plenty of liquid.

The tablets can be crushed (ground in a mortar) and taken without any problems. We recommend taking the crushed tablets in combination with a liquid (juice, water) or yoghurt (or similar).

We set great store on ensuring the highest quality standards and excellent customer service. If you are not happy with the product, please contact us at shop@ceretis.com. 
 
Do you know about our money-back guarantee? If you let us know within 30 days of placing your order and send the product back, we offer a full refund of the purchase price (excl. shipping costs). For more information, see under "Money-Back-Guarantee" on our webpage.

Ordering Process & Shipment

Credit card, Amazon Pay, Apple Pay, Google Pay

We ship only to addresses located in the US

For orders placed before 11:00 (Mon-Thu), the goods are generally delivered within 2 working days, depending on the delivery address. Orders placed after 11:00 will be sent on the next working day. We endeavor to ensure that every order is dispatched promptly.

Once your order has been sent, you will receive link to enable you to track delivery. This will allow you to see your order status.

You can find it here

Please contact us at shop@ceretis.com or use our contact form. You can return your order within 30 days. For more information you can read our Money-Back-Guarantee.

After we received the package, we will fully refund the purchase price. 

You write us at shop@ceretis.com that you want to return your order.

You will receive the return address from us.

Conditions for the money-back guarantee:
 
  • Returns within 30 days of receiving the goods
  • The money-back guarantee can only be used once per household
  • The refund will be made using the payment method used in the order
  • In the case of economy packs / multiple orders, a maximum of 1 pack of Renovare 500 is opened, the remaining packs are undamaged and unopened.

You didn’t find what you were looking for? Please do not hesitate to contact us at shop@ceretis.com or use our contact form.

We will answer as soon as possible.

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